Referral Clinic

As a referral clinic, we are the go-to facility for veterinarians in private practice who need to refer complex cases to a specialist. Your family veterinarian can refer your animal to our state-of-the-art clinic for a general examination or directly to a specialist department.

For examination or treatment, you must have a referral from your veterinarian and make an appointment in advance. Appointments can be made by telephone at +43 1 25077-4444 between 8:00 a.m. and 4:00 p.m.

The easiest way to make an appointment, however, is to use our online appointment request form. This will save you time at the clinic, as we will already have much of the needed patient information available to us. To cancel an existing appointment, use the online appointment cancellation form or call us.

Online-Appointment request Online-Appointment cancelation

FAQ

Appointments for examinations, check-ups or operations can be made Mon–Fri between 8:00 a.m. and 4:00 p.m. by calling +43 1 25077-4444. You can also send us an e-mail at kleintierklinik@vetmeduni.ac.at and we will get back to you as soon as we can. The best way to make an appointment, however, is to use our online form.

Please take an official photo ID with you to the examination appointments.

If you have an acute emergency, you can call our 24-hour emergency hotline at +43 1 25077-55555. Our veterinarians will get everything ready for the arrival of the emergency patient. The security guard at the entrance to the university will show you the way to the University Clinic for Small Animals.

Address: University of Veterinary Medicine Vienna, Veterinärplatz 1, 1210 Wien

University Clinic for Small Animals, Building KC

Entrance and campus map

We ask for your understanding that we treat emergency patients according to the medical urgency or patient symptoms and that there may be longer waiting times, especially during the night and at weekends.

What is considered an emergency?

The following downloads are designed to help you recognise an emergency in your dog or cat and decide what action to take.

Recognising an emergency condition in your dog

Recognising an emergency condition in your cat[CvP1]

The University Clinic for Small Animals is open Monday through Friday from 8:00 a.m. to 4:00 p.m. As we are a referral clinic, you will require an appointment in advance.

In case of an emergency, we are available for you 24 hours a day, 365 days a year. Please inform us of an emergency in advance by calling the emergency number +43 1 25077-5555 so we can get everything ready for your arrival.

Address: University of Veterinary Medicine Vienna, Veterinärplatz 1, 1210 Wien
University Clinic for Small Animals, Building KC

Campusmap

With the introduction of short-term parking zones throughout Vienna on 1 March 2022, the parking regulations at the Vetmeduni campus have also changed. For patient owners and visitors, the following fees for correspondingly marked parking spaces must be paid at the parking machine:

The first hour is free of charge.
30 minutes cost €1.30
60 minutes cost €2.50
Day tickets (3½ hours and more) cost €6.00

Parking on the street remains free of charge at the following times:

Public holidays
Monday to Thursday from 10:00 p.m. until 6:00 a.m.
Friday 10:00 p.m. to Monday 6:00 a.m.

Fees are payable at the automatic pay station next to Building DA (in the direction of the exit). Accepted forms of payment are cash or ATM/debit card.

If your pet is admitted as an inpatient at our clinic, the following formalities are required:

Signature of the person (must be adult) bringing in the animal
Copy of official photo ID
Deposit of 30% of the estimated costs
The remaining balance is payable (cash, ATM, credit card) upon pick-up/discharge of the inpatient animal.

All information regarding inpatient stays is available here.

The costs for the examination, treatment and care of animals at the Animal Hospital are regulated in the fee schedule. All costs according to this fee schedule are payable in cash, by debit card or credit card at the time of pick-up or drop-off of the animal.

The costs depend on the exact treatment. The costs for an initial examination of a dog or cat are at least €133 excluding medication.

In case of higher costs (longer or more cost-intensive treatment), a deposit for the treatment and board in the amount of 30% of the expected costs will be required in advance.

Please note that the fee for off-hour services comes with a 30% surcharge:

Fee schedule

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