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University of Veterinary Medicine Vienna

Costs and payment modalities

The amount of the costs for examination, treatment and care of animals at the veterinary hospital is regulated in the fee schedule. All fees incurred in accordance with this fee schedule must be paid in cash, by debit card or credit card when the animal is collected or delivered.

In the event of higher costs (prolonged or cost-intensive treatment), a deposit of 30 percent of the expected costs for treatment and boarding will be charged. Please note that the fee for veterinary services is increased by 30 percent during emergency service times.

Fee schedule of the University of Veterinary Medicine Vienna (in German only)

Institutional regulations

The Institutional Regulations of the University of Veterinary Medicine, Vienna lay down general regulations for the operation of the clinical area (animal hospital, VetFarm).

They are based on the basic rules of GCP (Good Clinical Practice), the Animal Welfare Act, the Animal Diseases Act, the GSP (Good Scientific Practice), the Animal Experiments Act 2012, the Veterinarians Act and the Code of Conduct on Animal Welfare (all as amended), which must be observed in all cases.

Institutional regulations for the clinical facilities (in German only)

Our animal hospital sees itself primarily as a university referral clinic for practical veterinarians and veterinary clinics. Nevertheless, every pet owner can make use of the services of the animal hospital. Referrals from the attending veterinarian are required for the diagnostic imaging department, the ruminant clinic and the pig clinic.

For emergencies outside the regular ambulance hours, please dial the emergency numbers. Please note that the range of services is only available to a limited extent during emergency service times.

Small Animals +43 1 25077-5555
Horses +43 1 25077-5520
Farm Animals +43 1 25077-5232

The clinics of the animal hospital are predestined for scientifically and clinically demanding cases. Our special outpatient clinics offer highly specific services that are state-of-the-art in science. The Vetmeduni is a place of research, the knowledge gained is immediately incorporated into applied medicine.

Well-rehearsed teams consisting of professors, veterinarians, interns (veterinarians in specialist training), motivated students and trained animal keepers take care of your animal around the clock!

Found a wild animal?

If you have any questions about wild animals or if you have found an injured or distressed wild animal in Vienna, you can contact the wild animal hotline of the City of Vienna's Forestry and Agriculture Department daily from 7:30 am to 10 pm (including weekends and public holidays)

T +43 1 4000-49090

wildtiere(at)ma49.wien.gv.at

Folder Viennese wild animals - in German only

Lost and found boxes for wild animals
For injured and distressed wild animals, the Forestry and Agriculture Department has set up two wild animal boxes where animals can be collected in person. They are then examined or treated by a vet and cared for at the wildlife station until they recover and are released back into the wild.

You may only hand in wild animals that have been found in Vienna to the wild animal box.

Location Triesterstraße
10th, Triester Straße 114

Location Tierquartier Vienna
Tierquartier Vienna, 22nd, Süßenbrunner Straße 101

As a general rule, it is best to leave wild animals where they are found! 

Independent rescue attempts are very stressful for a wild animal and do more harm than good. Independent transportation also carries the risk of injury.

For epidemic protection reasons and to protect patient animals at the Vetmeduni University Hospitals, wild animals of any kind cannot be taken in on campus.

You can bring injured and distressed wild animals to a lost and found box for wild animals. In justified exceptional cases, the wild animal will be picked up by the emergency team between 7.30 a.m. and 10 p.m. from any location in the Vienna city area and professionally cared for.

For injured and distressed wild animals, the Forestry and Agriculture Department has set up two wild animal rescue boxes where the animals are collected in person. The wild animals are then examined or treated by a vet and cared for at the wild animal station until they recover and are released back into the wild.

Please note: You may only hand in wild animals that have been found in Vienna to the wild animal box.

Location Triesterstraße
Triester Straße 114 in 1100 Vienna

You can hand in wild animals found in Vienna every day - including weekends and public holidays - at the following times

10 - 10.30 a.m.
12 - 12.30 p.m.
2 - 2.30 p.m.
4 - 4.30 p.m.
6 - 6.30 p.m.
8 - 8.30 pm (April to Oct)
9.45 - 10 p.m. (April to Oct)

Location Tierquartier Vienna
Animal Sanctuary Vienna Süßenbrunner Straße 101 in 1220 Vienna

You can hand in wild animals found in Vienna every day - including weekends and public holidays - at the following times

9 - 9.30 a.m.
11 - 11.30 a.m.
1 - 1.30 p.m.
3 - 3.30 p.m.
4.30 - 5 p.m.

Outside these hours, you can call the wildlife hotline.

As a general rule, you should bring injured wild animals and animals in distress to a wild animal box. In justified exceptional cases, the wild animal will be picked up by the emergency team between 7.30 a.m. and 10 p.m. from any location in the Vienna city area and professionally cared for. For calls after 8 p.m., depending on the number of open calls, it may not be possible to pick up the animal on the same day.

Wildlife hotline of the City of Vienna (Mon-Sun incl. public holidays)  +43 1 4000-49090

Vienna Animal Rescue  +43 1 6992480

Animal Welfare Ombudsman Vienna +43 1 3180076-75079

Eulen- und Greifvogelstation Haringsee +43 2214 48050

Haringsee owl and bird of prey station  +43 1 5234651

Informationsseite der Stadt Wien

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